Job descriptionThe Operations Shift Supervisor oversees and works directly with Operations Advocates during the assigned shift to ensure they have the necessary tools, training, and resources to carry out processes consistently. This role ensures that Advocates' interactions with guests are trauma-informed and align with GRACE’s Core Values. The Shift Supervisor reports to the Chief Operations Officer (COO) and works closely with the Shelter Operations Manager to ensure proper staffing, coaching, and ...read more